In the app — go to Profile → Settings → Delete account. Deletion happens immediately.
By email — write to ira@friendlyelephant.com from the email address on your account and tell us you want your account deleted. We check that the address matches the account before we act on the request. We aim to complete email requests within 30 days.
What is deleted
When your account is deleted, we remove:
- Your profile and name
- Your onboarding answers, including your age, gender, city, hobbies and interests
- Your practice history, streak and badges
- Any upcoming dinner bookings
- Your notification settings
- Your sign-in credentials
Your email address is released. You can use it to sign up again at any time, as a completely new account with no history.
What is kept, and why
Some records involve other members, and removing them would take something away from someone else. These are kept with your name removed:
- Compliments you gave other people are kept for those people. Your name is removed.
- Past dinners keep an anonymous record that a seat was taken.
- Restaurant and evening ratings are kept with your name removed.
Safety records — reports involving you, and blocks other members have placed on you — are kept for as long as they are needed to protect other members.
Things to know
Deletion cannot be undone. There is no grace period and no way to recover an account once it has been deleted.
A notification we have already sent may still arrive on your device shortly after deletion. Once a notification has left our system we cannot recall it.
Contact
Friendly Elephant is operated by Elephorium LLP.
ira@friendlyelephant.com