Friendly Elephant

Terms & Conditions

Last Updated: October 24, 2026

Welcome to Friendly Elephant.

Friendly Elephant is operated by Elephorium LLP, a limited liability partnership registered in India (“Elephorium,” “Friendly Elephant,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Friendly Elephant mobile application (including test versions such as TestFlight), friendlyelephant.com, our events, Ira features, and other products or services that link to these Terms (collectively, the “Services”).

Please read these Terms carefully. By creating an account, using the Services, registering for an event, or otherwise accepting these Terms, you agree to them. If you do not agree, do not use the Services.

1. About Friendly Elephant

Friendly Elephant is designed to help adults build meaningful social connection through experiences that may include:

  • Group dinners and other in-person experiences
  • Social matching
  • A private journal (Moments), daily practices, and reflection
  • Ira and other AI-assisted features, including your nightly piece, weekly summary, and weekly illustration
  • Educational content
  • Community and progress features

Our features may change as Friendly Elephant develops. Test versions of the app, such as TestFlight builds, may include features that are unfinished, change without notice, or are removed.

Legal Entity: Elephorium LLP
Registered Office: 9-5-1/VM/115, Ibrahimbagh, Hyderabad, Telangana 500031, India
Contact: ira@friendlyelephant.com

2. Eligibility

You must be 18 years of age or older to create an account or use Friendly Elephant.

By using the Services, you represent that:

  • You are at least 18 years old
  • You are legally capable of entering into these Terms
  • Information you provide is materially accurate
  • Your use of the Services does not violate applicable law
  • You have not previously been permanently removed from Friendly Elephant for serious misconduct unless we have expressly allowed you to return

After you create an account, we ask for your birth month and year. If the answer shows you are under 18, the account is deleted straight away. Friendly Elephant is not intended for children.

We may request information reasonably necessary to verify eligibility, prevent fraud, or protect our community.

3. Your Account

You are responsible for:

  • Keeping your login credentials secure, including any Apple or Google account you use to sign in
  • Maintaining accurate account information
  • Activities performed through your account
  • Promptly informing us of suspected unauthorized access

You may not:

  • Impersonate another person
  • Create an account for another person without authorization
  • Sell or transfer your account
  • Maintain accounts for fraudulent, deceptive, or abusive purposes
  • Circumvent a suspension or ban by creating another account

We may suspend access while investigating suspected fraud, abuse, safety concerns, or material violations of these Terms.

4. Community Values

Friendly Elephant is built around three values: Kind. Curious. Brave.

These values do not require users to agree with one another. They require respectful participation. You agree to treat other people with dignity and to respect their boundaries, privacy, and safety.

5. Community and Safety Standards

You may not use Friendly Elephant to create, upload, send, share, promote, request, facilitate, encourage, or engage in any of the following.

Harassment and Abuse

  • Harassment, bullying, stalking, intimidation, or threats
  • Hateful or discriminatory conduct
  • Sexual harassment or unwanted sexual behavior
  • Repeated unwanted contact
  • Doxxing or sharing another person’s private information without permission
  • Encouraging self-harm or violence against another person

Sexual Exploitation and Non-Consensual Content

  • Sexual exploitation
  • Human trafficking
  • Prostitution or compensated sexual arrangements
  • Non-consensual intimate imagery
  • Threats to distribute intimate imagery
  • Sexual content involving a person who has not consented to its creation or distribution

Child Sexual Abuse and Exploitation

Friendly Elephant has zero tolerance for Child Sexual Abuse and Exploitation (“CSAE”). You may not create, upload, request, distribute, link to, encourage, facilitate, normalize, or otherwise engage with:

  • Child sexual abuse material (“CSAM”)
  • Sexual exploitation or grooming of minors
  • Sextortion involving minors
  • Sexual solicitation of minors
  • Content that facilitates or promotes abuse or exploitation of children
  • Any attempt to use Friendly Elephant to contact a child for sexual purposes

We may immediately remove such content or accounts, preserve relevant information where legally permitted or required, and report confirmed child sexual abuse material or exploitation to the National Center for Missing & Exploited Children, law-enforcement agencies, or another appropriate regional authority as required by applicable law.

Illegal or Dangerous Activity

You may not use Friendly Elephant for fraud or scams, theft, violence, trafficking, illegal drugs, weapons-related illegal activity, criminal coordination, malware or malicious software, unauthorized access to systems, or conduct otherwise prohibited by applicable law.

Deception

You may not impersonate another person or organization, deliberately provide materially false identity information, misrepresent your relationship with another person, or manipulate, scam, or financially exploit another member.

Intellectual Property Violations

Do not upload or distribute material you do not have the right to use.

Spam and Unauthorized Solicitation

Do not use Friendly Elephant to send spam, conduct unauthorized mass solicitation, recruit members into unrelated commercial schemes, or disrupt events with unsolicited commercial, political, ideological, or religious promotion.

Respectful discussion of different beliefs and perspectives is welcome. Persistent solicitation or campaigning that interferes with other users’ experience is not.

6. Reporting, Blocking, and Moderation

We want concerns to be easy to report. Where available, you may use Friendly Elephant’s in-app tools to report another member, report a safety concern, or block another member. You can always write to us at ira@friendlyelephant.com, including to report inappropriate AI-generated content.

We may review reports, investigate relevant activity, remove or restrict content, issue warnings, limit functionality, suspend accounts, permanently remove users, or take other reasonable action.

We may prioritize reports involving immediate threats, child exploitation, non-consensual intimate imagery, stalking, violence, or credible safety risks.

We do not guarantee that every disagreement or unpleasant interaction constitutes a violation. Where required by law, we may provide information about a moderation decision and a means to challenge or appeal it.

Knowingly submitting false or malicious reports may itself violate these Terms.

7. User Content

“User Content” means content you submit through the Services, such as:

  • Profile information and onboarding answers
  • Your journal (Moments) and messages you send to Ira
  • Compliments, votes, ratings, and feedback
  • Reports

You retain ownership of User Content that you own.

By submitting User Content, you give Elephorium LLP a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise process that content only as reasonably necessary to operate, secure, improve, and provide the Services. This includes sending your journal and Ira conversations to our AI providers to create Ira’s replies and the pieces written for you, as described in our Privacy Policy.

This license does not give us unrestricted ownership of your User Content, and it ends when your content is deleted, except for content kept as described in our Privacy Policy.

Your journal and your Ira conversations are private to you. They will not be shown to other members or used in marketing. If we want to use your identifiable testimonial, story, or private content in advertising or public marketing, we will ask your permission first.

You represent that you have the rights necessary to submit your User Content. You may report intellectual-property concerns to ira@friendlyelephant.com.

8. Matching and Recommendations

Friendly Elephant may use automated systems to help recommend or form groups, dinners, activities, content, or other experiences. Matching may take into account information such as your age range, gender, city, hobbies and interests, onboarding responses, availability, participation information, and safety or eligibility constraints.

No matching system can guarantee compatibility. We do not guarantee:

  • A particular demographic composition, except where we expressly make a specific commitment
  • That you will like everyone you meet
  • That another member will like you
  • That a friendship will form
  • That every event will proceed exactly as planned

Matching is intended to create opportunities for connection, not to predict human relationships.

9. In-Person Events

Friendly Elephant may facilitate dinners and other in-person experiences (“Events”). Unless expressly stated otherwise:

  • Elephorium LLP does not own or operate participating restaurants or venues
  • Restaurants and venues remain responsible for their own premises, food, employees, and operations
  • Other participants are independent individuals, not employees or agents of Elephorium LLP
  • Participation is voluntary

You are responsible for using ordinary personal judgment and caution when interacting with people you meet through Friendly Elephant. Unless we explicitly tell you otherwise, Friendly Elephant does not represent that any participant has undergone a criminal, identity, employment, or other background check.

If you feel unsafe at an Event, prioritize your immediate safety and contact venue staff, local emergency services, or law enforcement where appropriate.

You must follow venue rules, applicable laws, alcohol and age restrictions, and reasonable instructions concerning event safety.

We may remove a participant from an Event or prohibit future participation where reasonably necessary for community safety.

10. Reservations, Cancellations, and No-Shows

Dinners are booked and paid in the Friendly Elephant app. You may book any available future dinner up to 48 hours before it starts. The date, time, and venue of each dinner are shown in the app at least one week before the dinner. A booking is confirmed 48 hours before the dinner, by in-app notice and email.

If you cancel at least 48 hours before the dinner, we refund the platform fee in full. If you cancel later than that, or do not attend, the platform fee is not refunded. There is no other penalty for a missed dinner. A missed seat changes the evening for the others at the table, so please let us know ahead of time if you cannot come.

If a dinner is not confirmed, or if we cancel or reschedule it, we refund the platform fee in full. If we reschedule a dinner, you may keep your seat on the new date instead. We do not issue credits in place of refunds.

Our Cancellation and Refund Policy and Service Delivery Policy set out these rules in full, including how to request a refund and how long refunds take, and form part of these Terms.

We may use attendance, cancellation, and no-show history, including attendance reports from other participants, to administer the service and promote reliable participation.

Nothing in this section limits mandatory cancellation, refund, or consumer rights that apply in your jurisdiction.

11. Payments

Dinners have an introductory platform fee of USD 7 per dinner, paid when you book in the Friendly Elephant app. This is an introductory price. Future prices are shown in the app before you book, and a price change never applies to a dinner you have already booked. The platform fee for your first dinner is waived. The platform fee never includes food or drinks: at every dinner, including your first, each person pays the restaurant directly for their own food and drinks. Applicable taxes, if any, are added and shown before payment. Our Pricing page shows the current fee.

Payments are processed by Razorpay, our payment provider. Refunds go back to your original payment method. Our Privacy Policy explains what payment information we receive.

If you have a question about a payment or a refund, contact us at ira@friendlyelephant.com or +1 (470) 232-6559. We reply within 48 hours.

12. Ira and Artificial Intelligence

Some Friendly Elephant experiences use artificial intelligence, including Ira’s replies, the Moments Ira drafts from a conversation, your nightly piece, your weekly summary, and your weekly illustration.

AI-generated content may sometimes be incorrect, incomplete, outdated, unexpected, or inappropriate despite our safeguards. You should use reasonable judgment when relying on it.

Ira and other Friendly Elephant content are intended for reflection, education, and general wellbeing. They are not substitutes for medical care, mental-health diagnosis or treatment, psychotherapy, legal advice, financial advice, or emergency services.

Do not rely on Ira in an emergency or when immediate professional intervention is required. If you are in danger or crisis, contact local emergency services.

If an AI response appears offensive, unsafe, or inappropriate, please tell us at ira@friendlyelephant.com. We may use safety systems, filters, and human review to improve AI features and address reported content.

Our Privacy Policy explains how information is processed when AI features are used.

13. Reflections, Feedback, Compliments, and Ratings

Friendly Elephant may invite you to reflect on Events, content, or interactions, and to give compliments, “dine again” votes, attendance reports, and ratings.

When providing feedback about another person, you agree to act in good faith, avoid harassment or retaliation, avoid knowingly false allegations, and respect confidential information.

Feedback may be used to improve safety, matching, community quality, and the Services. We decide whether and how feedback is displayed or used, subject to our Privacy Policy and applicable law.

14. Privacy

Our Privacy Policy explains how Elephorium LLP collects, uses, shares, protects, retains, and deletes personal information. The Privacy Policy is separate from these Terms.

Agreeing to these Terms does not constitute consent to every form of personal-data processing. Where consent is legally required, such as for usage analytics, we ask for it separately in the app.

15. Third-Party Services

The Services may contain or use third-party services, including restaurants and venues, Apple and Google (for sign-in, app distribution, and notifications), payment processors, cloud and infrastructure providers, AI providers, communication services, and third-party websites.

Third parties may have their own terms and privacy policies. We are not responsible for an independent third party’s products, content, security, or conduct merely because Friendly Elephant links to or interoperates with that service.

16. Friendly Elephant Intellectual Property

Except for User Content and third-party materials, the Services and their content are owned by or licensed to Elephorium LLP. This includes the Friendly Elephant name and branding, Ira and related mascot artwork, logos, illustrations, graphics, written content, videos, animations, software, interface designs, matching systems, educational materials, and original audio and visual assets.

Subject to these Terms, Elephorium LLP gives you a limited, revocable, non-exclusive, non-transferable right to use the Services for your personal, non-commercial use.

You may not copy, sell, redistribute, commercially exploit, reverse engineer, scrape, or reproduce protected Friendly Elephant materials except where we give written permission or applicable law expressly permits the activity.

17. Prohibited Technical Activity

You may not:

  • Attempt to bypass security controls
  • Access another person’s account without authorization
  • Scrape or systematically extract data without permission
  • Run bots that interfere with the Services
  • Probe or exploit security vulnerabilities without authorization
  • Introduce malicious code
  • Reverse engineer the Services, except where applicable law expressly prevents us from restricting that activity
  • Use Friendly Elephant data to build unauthorized profiles or databases
  • Use content from the Services to train an AI model without our permission where rights in that content belong to Elephorium LLP or another user

Good-faith security concerns may be reported to ira@friendlyelephant.com.

18. Suspension and Termination

You may stop using Friendly Elephant at any time, and you can delete your account in the app (Profile → Settings → Delete account), on the web at friendlyelephant.com/delete-account, or by writing to us. Deletion is immediate and cannot be undone.

We may restrict, suspend, or terminate access where we reasonably believe that:

  • You materially violated these Terms
  • You created a safety risk
  • Your conduct harmed or threatened another person
  • Your account is fraudulent
  • You repeatedly failed to meet event commitments in a manner that materially disrupts the service
  • We are required to do so by law
  • Continued access would create a significant security or legal risk

For less serious violations, we may use warnings or temporary restrictions before permanent removal. Serious safety violations may result in immediate removal. Where applicable law requires notice, reasons, or an appeal mechanism, we will provide them.

Sections that by their nature should continue after termination, including intellectual-property, liability, dispute, and certain safety provisions, will survive.

19. Service Availability and Changes

Friendly Elephant is an evolving service. We may add or remove features, change availability by city or country, modify Event formats, perform maintenance, update the app, discontinue a feature, or change free or paid offerings.

We will provide notice where a material change requires notice under applicable law. We do not guarantee uninterrupted or error-free availability.

20. Disclaimers

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.

Human relationships are inherently unpredictable. Friendly Elephant does not guarantee friendship, compatibility, a particular social outcome, the truthfulness or conduct of every user, the availability of any particular Event, the quality of third-party restaurants or venues, or that AI-generated content will always be accurate.

You remain responsible for your own decisions, interactions, and conduct. Nothing in these Terms excludes guarantees or consumer rights that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Elephorium LLP and its partners, personnel, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages resulting from your use of the Services.

To the maximum extent permitted by law, Elephorium LLP’s aggregate liability arising from the Services will not exceed the greater of:

  • The amount you paid directly to Elephorium LLP for the Services during the 12 months preceding the event giving rise to the claim; or
  • US$100 or its approximate equivalent in local currency.

These limitations do not apply where liability cannot lawfully be excluded or limited, including where applicable law provides otherwise for fraud, intentional misconduct, gross negligence, death or personal injury, or mandatory consumer rights.

22. Mandatory Consumer Rights

Nothing in these Terms is intended to waive rights that applicable consumer law does not permit you to waive. If a provision of these Terms conflicts with mandatory law applicable to you, the mandatory law will control to the extent of that conflict.

23. Apple App Store and Google Play

If you obtain Friendly Elephant through Apple’s App Store (including TestFlight) or Google Play, applicable platform terms also apply. For Apple users, Apple’s Standard End User License Agreement may apply unless another valid EULA is presented through the App Store.

Elephorium LLP, not Apple or Google, is responsible for operating Friendly Elephant, subject to any obligations the applicable platform separately owes you. Nothing in these Terms represents that Apple or Google sponsors or endorses Friendly Elephant.

24. Changes to These Terms

We may update these Terms to reflect new features, legal or regulatory changes, safety requirements, or operational changes.

For material changes, we will provide reasonable notice where required. If a change requires your affirmative agreement under applicable law, we will request it. We will not rely solely on a hidden update to this webpage where applicable law requires more notice.

The “Last Updated” date indicates the latest version.

25. Governing Law and Disputes

These Terms are generally governed by the laws of India, without regard to conflict-of-law principles.

Subject to mandatory consumer laws and jurisdictional rights that apply to you, disputes may be brought before the competent courts in Hyderabad, Telangana, India. If the law where you live gives you the right to bring a consumer claim before a local court or provides other mandatory protections, nothing in these Terms removes those rights.

Before starting formal proceedings, we encourage you to contact us so we can attempt to resolve the issue.

26. Grievances, Safety Reports, and Contact

You can contact us at:

Elephorium LLP
Operating the Friendly Elephant service
9-5-1/VM/115, Ibrahimbagh, Hyderabad, Telangana 500031, India

Grievance Officer: Vani Mohan Gali
Email (contact, safety reports, and grievances): ira@friendlyelephant.com

EU users. Where European digital-services laws apply, users may have additional rights concerning illegal-content notices and certain moderation decisions. We will provide the notice, complaint, or appeal processes required for the Services offered in those jurisdictions.

27. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain effective. Our failure to enforce a provision on one occasion does not waive our right to enforce it later.

You may not assign your account or these Terms without our permission. Elephorium LLP may transfer these Terms as part of a merger, restructuring, financing, sale of business, or similar corporate transaction, subject to applicable law.

These Terms, together with policies expressly incorporated into them and any transaction-specific terms shown to you before purchase, constitute the agreement between you and Elephorium LLP concerning the Services.