Service Delivery Policy
Last Updated: October 24, 2026
Friendly Elephant doesn’t ship anything. What you book is a seat at an in-person dinner, so this page, our shipping and delivery policy, explains how that seat reaches you. There are no shipping charges.
| When | What you get | Where |
|---|---|---|
| When you book | Your booking and receipt | In the app |
| At least one week before | The date, time and restaurant | In the app |
| 48 hours before | Your confirmation | In the app and by email |
| On the day | Your seat at a table of 5 to 7 people | At the restaurant, in Atlanta |
Booking closes 48 hours before each dinner, so every booking is in before confirmations go out.
Your booking is delivered once it is confirmed and the dinner takes place with a seat saved for you.
No confirmation yet? If you haven’t heard from us 48 hours before your dinner, check the app and your email (including spam), then write to ira@friendlyelephant.com.
If a dinner can’t go ahead or moves to a new date, our Cancellation and Refund Policy explains your options.
Friendly Elephant is a brand of Elephorium LLP, 9-5-1/VM/115, Ibrahimbagh, Hyderabad, Telangana 500031, India. Questions: ira@friendlyelephant.com or +1 (470) 232-6559.