Cancellation and Refund Policy

Last Updated: October 24, 2026

Plans change, and that is okay. Here is what happens to your platform fee. Food and drinks are paid to the restaurant, so they are never part of a refund from us.

What happens	Your platform fee
You cancel at least 48 hours before the dinner	Full refund
You cancel within 48 hours of the dinner	Not refunded
You can’t make it and didn’t cancel	Not refunded, and no other penalty
We can’t confirm your dinner	Full refund
We cancel your dinner	Full refund
We move your dinner to a new date	Full refund, or keep your seat on the new date
You were charged twice, or for a payment that failed	Full refund of that charge

If the fee for your first dinner was waived, there is nothing to refund for that dinner.

One small ask. A missed seat changes the evening for everyone at the table. If you can’t come, please let us know, even at the last minute.

How to cancel or ask for a refund. Write to ira@friendlyelephant.com or call +1 (470) 232-6559 with your account email and the date of your dinner. We reply within 48 hours.

How long it takes. We start your refund within 7 days, back to the card or payment method you used. Your bank usually takes another 5 to 10 business days to show it. We don’t offer credits instead of refunds.

Friendly Elephant is a brand of Elephorium LLP, 9-5-1/VM/115, Ibrahimbagh, Hyderabad, Telangana 500031, India. See also Pricing, Service Delivery Policy and Terms and Conditions.