Terms of Service

Last Updated: August 2026

Welcome to Friendly Elephant.

Friendly Elephant is operated by Elephorium LLP, a limited liability partnership registered in India (“Elephorium,” “Friendly Elephant,” “we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Friendly Elephant mobile application, friendlyelephant.com, our events, Ira features, and other products or services that link to these Terms (collectively, the “Services”).

Please read these Terms carefully.

By creating an account, using the Services, registering for an event, or otherwise accepting these Terms, you agree to them.

If you do not agree, do not use the Services.

1. About Friendly Elephant

Friendly Elephant is designed to help adults build meaningful social connection through experiences that may include:

• Social matching
• Group dinners and other in-person experiences
• Friendship-oriented activities
• Guided practices
• Reflection
• Educational content
• Ira and AI-assisted experiences
• Community and progress features

Our features may change as Friendly Elephant develops.

Legal Entity: Elephorium LLP
Registered Office:  9-5-1/VM/115, Ibrahimbagh, Hyderabad, Telangana, India
Contact: ira@friendlyelephant.com

2. Eligibility

You must be 18 years of age or older to create an account or use Friendly Elephant.

By using the Services, you represent that:

• You are at least 18 years old
• You are legally capable of entering into these Terms
• Information you provide is materially accurate
• Your use of the Services does not violate applicable law
• You have not previously been permanently removed from Friendly Elephant for serious misconduct unless we have expressly allowed you to return

Friendly Elephant is not intended for children.

We may request information reasonably necessary to verify eligibility, prevent fraud, or protect our community.

3. Your Account

You are responsible for:

• Keeping your login credentials secure
• Maintaining accurate account information
• Activities performed through your account
• Promptly informing us of suspected unauthorized access

You may not:

• Impersonate another person
• Create an account for another person without authorization
• Sell or transfer your account
• Maintain accounts for fraudulent, deceptive, or abusive purposes
• Circumvent a suspension or ban by creating another account

We may suspend access while investigating suspected fraud, abuse, safety concerns, or material violations of these Terms.

4. Community Values

Friendly Elephant is built around three values:

Kind. Curious. Brave.

These values do not require users to agree with one another. They require respectful participation.

You agree to treat other people with dignity and to respect their boundaries, privacy, and safety.

5. Community and Safety Standards

You may not use Friendly Elephant to create, upload, send, share, promote, request, facilitate, encourage, or engage in:

Harassment and Abuse

• Harassment, bullying, stalking, intimidation, or threats
• Hateful or discriminatory conduct
• Sexual harassment or unwanted sexual behavior
• Repeated unwanted contact
• Doxxing or sharing another person’s private information without permission
• Encouraging self-harm or violence against another person

Sexual Exploitation and Non-Consensual Content

• Sexual exploitation
• Human trafficking
• Prostitution or compensated sexual arrangements
• Non-consensual intimate imagery
• Threats to distribute intimate imagery
• Sexual content involving a person who has not consented to its creation or distribution

Child Sexual Abuse and Exploitation

Friendly Elephant has zero tolerance for Child Sexual Abuse and Exploitation (“CSAE”).

You may not create, upload, request, distribute, link to, encourage, facilitate, normalize, or otherwise engage with:

• Child sexual abuse material (“CSAM”)
• Sexual exploitation or grooming of minors
• Sextortion involving minors
• Sexual solicitation of minors
• Content that facilitates or promotes abuse or exploitation of children
• Any attempt to use Friendly Elephant to contact a child for sexual purposes

We may immediately remove such content or accounts, preserve relevant information where legally permitted or required, and report confirmed child sexual abuse material or exploitation to the National Center for Missing & Exploited Children, law-enforcement agencies, or another appropriate regional authority as required by applicable law.

Illegal or Dangerous Activity

You may not use Friendly Elephant for:

• Fraud or scams
• Theft
• Violence
• Trafficking
• Illegal drugs
• Weapons-related illegal activity
• Criminal coordination
• Malware or malicious software
• Unauthorized access to systems
• Conduct otherwise prohibited by applicable law

Deception

You may not:

• Impersonate another person or organization
• Deliberately provide materially false identity information
• Misrepresent your relationship with another person
• Manipulate, scam, or financially exploit another member

Intellectual Property Violations

Do not upload or distribute material you do not have the right to use.

Spam and Unauthorized Solicitation

Do not use Friendly Elephant to:

• Send spam
• Conduct unauthorized mass solicitation
• Recruit members into unrelated commercial schemes
• Disrupt events with unsolicited commercial, political, ideological, or religious promotion

Respectful discussion of different beliefs and perspectives is welcome. Persistent solicitation or campaigning that interferes with other users’ experience is not.

6. Reporting, Blocking, and Moderation

We want concerns to be easy to report.

Where available, you may use Friendly Elephant’s in-app tools to:

• Report another user
• Report content
• Report safety concerns
• Block another user
• Flag inappropriate AI-generated content

You may also contact ira@friendlyelephant.com.

We may review reports, investigate relevant activity, remove or restrict content, issue warnings, limit functionality, suspend accounts, permanently remove users, or take other reasonable action.

We may prioritize reports involving:

• Immediate threats
• Child exploitation
• Non-consensual intimate imagery
• Stalking
• Violence
• Credible safety risks

We do not guarantee that every disagreement or unpleasant interaction constitutes a violation.

Where required by law, we may provide information about a moderation decision and a means to challenge or appeal it.

Knowingly submitting false or malicious reports may itself violate these Terms.

7. User Content

“User Content” means content you submit through the Services, such as:

• Profile information
• Photographs
• Written content
• Feedback
• Reports
• Messages
• Comments
• Reflections you intentionally choose to share

You retain ownership of User Content that you own.

By submitting User Content that must be processed or displayed for the Services to function, you give Elephorium LLP a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise process that content only as reasonably necessary to operate, secure, improve, and provide the Services.

This license does not give us unrestricted ownership of your User Content.

Private reflections and private Ira conversations will not be used in public marketing merely because you submitted them to Friendly Elephant.

If we want to use your identifiable photograph, testimonial, story, or private content in advertising or public marketing, we will seek appropriate permission.

You represent that you have the rights necessary to submit your User Content.

You may report intellectual-property concerns to ira@friendlyelephant.com.

8. Matching and Recommendations

Friendly Elephant may use automated systems to help recommend or form groups, dinners, activities, content, or other experiences.

Matching may take into account information such as:

• Age or age range
• City
• Hobbies and interests
• Onboarding responses
• Availability
• Participation information
• Safety or eligibility constraints

No matching system can guarantee compatibility.

We do not guarantee:

• A particular demographic composition except where we expressly make a specific commitment
• That you will like everyone you meet
• That another member will like you
• That a friendship will form
• That every event will proceed exactly as planned

Matching is intended to create opportunities for connection, not to predict human relationships.

9. In-Person Events

Friendly Elephant may facilitate dinners and other in-person experiences (“Events”).

Unless expressly stated otherwise:

• Elephorium LLP does not own or operate participating restaurants or venues
• Restaurants and venues remain responsible for their own premises, food, employees, and operations
• Other participants are independent individuals, not employees or agents of Elephorium LLP
• Participation is voluntary

You are responsible for using ordinary personal judgment and caution when interacting with people you meet through Friendly Elephant.

Unless we explicitly tell you otherwise, Friendly Elephant does not represent that every participant has undergone a comprehensive criminal, identity, employment, or other background check.

If you feel unsafe at an Event, prioritize your immediate safety and contact venue staff, local emergency services, or law enforcement where appropriate.

You must follow:

• Venue rules
• Applicable laws
• Alcohol and age restrictions
• Reasonable instructions concerning event safety

We may remove a participant from an Event or prohibit future participation where reasonably necessary for community safety.

10. Reservations, Cancellations, and No-Shows

Specific prices, cancellation windows, refund eligibility, and other Event conditions will be displayed before purchase or reservation.

A reservation may not be confirmed until any required payment has been successfully processed.

Where an Event has a cancellation deadline, cancellation after that deadline may result in loss of some or all of the Event fee, to the extent permitted by applicable law.

We may use attendance, cancellation, and no-show history to administer the service and promote reliable participation.

If Friendly Elephant cancels a paid Event, we will provide the remedy communicated for that Event and any remedy required by applicable consumer law.

Nothing in this section limits mandatory cancellation, refund, or consumer rights that apply in your jurisdiction.

11. Digital Purchases and Subscriptions

Friendly Elephant may later offer paid digital features or subscriptions.

Where a purchase is made through Apple’s App Store or Google Play:

• Billing is processed under the applicable app store’s rules
• Subscription renewal terms will be displayed before purchase
• Cancellation of an app-store subscription generally must be managed through the applicable store account
• Refund requests may be subject to the applicable store’s refund process
• Applicable taxes may be added as required

Digital goods and services offered within the mobile app will use the payment mechanism required by the applicable app-store rules.

Physical Events and other services consumed outside the app may be purchased through other lawful payment methods where permitted.

12. Ira and Artificial Intelligence

Some Friendly Elephant experiences may use artificial intelligence, including Ira.

AI-generated content may sometimes be:

• Incorrect
• Incomplete
• Outdated
• Unexpected
• Inappropriate despite our safeguards

You should use reasonable judgment when relying on AI-generated information.

Ira and other Friendly Elephant content are intended for reflection, education, and general wellbeing.

They are not substitutes for:

• Medical care
• Mental-health diagnosis or treatment
• Psychotherapy
• Legal advice
• Financial advice
• Emergency services

Do not rely on Ira in an emergency or when immediate professional intervention is required.

If an AI response appears offensive, unsafe, or inappropriate, please use the in-app report or feedback function.

We may use safety systems, filters, and human review to improve AI features and address reported content.

Our Privacy Policy explains how information may be processed when AI features are used.

13. Reflections, Feedback, Compliments, and Ratings

Friendly Elephant may invite you to reflect on Events, content, or interactions.

When providing feedback about another person, you agree to:

• Act in good faith
• Avoid harassment or retaliation
• Avoid knowingly false allegations
• Respect confidential information

Private feedback may be used to improve safety, matching, community quality, and the Services.

We decide whether and how feedback is displayed or used, subject to our Privacy Policy and applicable law.

14. Privacy

Our Privacy Policy explains how Elephorium LLP collects, uses, shares, protects, retains, and deletes personal information.

The Privacy Policy is separate from these Terms.

Agreeing to these Terms does not constitute consent to every form of personal-data processing. Where consent is legally required, we will request it separately.

15. Third-Party Services

The Services may contain or use third-party services, including:

• Restaurants and venues
• Payment processors
• Apple App Store
• Google Play
• Cloud and infrastructure providers
• Mapping or communication services
• Third-party websites

Third parties may have their own terms and privacy policies.

We are not responsible for an independent third party’s products, content, security, or conduct merely because Friendly Elephant links to or interoperates with that service.

16. Friendly Elephant Intellectual Property

Except for User Content and third-party materials, the Services and their content are owned by or licensed to Elephorium LLP.

This includes, where applicable:

• Friendly Elephant name and branding
• Ira and related mascot artwork
• Logos
• Illustrations
• Graphics
• Written content
• Videos
• Animations
• Software
• Interface designs
• Matching systems
• Educational materials
• Original audio and visual assets

Subject to these Terms, Elephorium LLP gives you a limited, revocable, non-exclusive, non-transferable right to use the Services for your personal, non-commercial use.

You may not copy, sell, redistribute, commercially exploit, reverse engineer, scrape, or reproduce protected Friendly Elephant materials except where we give written permission or applicable law expressly permits the activity.

17. Prohibited Technical Activity

You may not:

• Attempt to bypass security controls
• Access another person’s account without authorization
• Scrape or systematically extract data without permission
• Run bots that interfere with the Services
• Probe or exploit security vulnerabilities without authorization
• Introduce malicious code
• Reverse engineer the Services except where applicable law expressly prevents us from restricting that activity
• Use Friendly Elephant data to build unauthorized profiles or databases
• Use content from the Services to train an AI model without our permission where rights in that content belong to Elephorium LLP or another user

Good-faith security concerns may be reported to ira@friendlyelephant.com.

18. Suspension and Termination

You may stop using Friendly Elephant at any time.

You may request account deletion through the account-deletion functionality described in our Privacy Policy.

We may restrict, suspend, or terminate access where we reasonably believe that:

• You materially violated these Terms
• You created a safety risk
• Your conduct harmed or threatened another person
• Your account is fraudulent
• You repeatedly failed to meet event commitments in a manner that materially disrupts the service
• We are required to do so by law
• Continued access would create a significant security or legal risk

For less serious violations, we may use warnings or temporary restrictions before permanent removal.

Serious safety violations may result in immediate removal.

Where applicable law requires notice, reasons, or an appeal mechanism, we will provide them.

Sections that by their nature should continue after termination—including intellectual-property, confidentiality, liability, dispute, and certain safety provisions—will survive.

19. Service Availability and Changes

Friendly Elephant is an evolving service.

We may:

• Add or remove features
• Change availability by city or country
• Modify Event formats
• Perform maintenance
• Discontinue a feature
• Change free or paid offerings

We will provide notice where a material change requires notice under applicable law.

We do not guarantee uninterrupted or error-free availability.

20. Disclaimers

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.

Human relationships are inherently unpredictable.

Friendly Elephant does not guarantee:

• Friendship
• Compatibility
• A particular social outcome
• The truthfulness or conduct of every user
• The availability of any particular Event
• The quality of third-party restaurants or venues
• That AI-generated information will always be accurate

You remain responsible for your own decisions, interactions, and conduct.

Nothing in these Terms excludes guarantees or consumer rights that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Elephorium LLP and its partners, personnel, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages resulting from your use of the Services.

To the maximum extent permitted by law, Elephorium LLP’s aggregate liability arising from the Services will not exceed the greater of:

• The amount you paid directly to Elephorium LLP for the Services during the 12 months preceding the event giving rise to the claim; or
• US$100 or its approximate equivalent in local currency.

These limitations do not apply where liability cannot lawfully be excluded or limited, including where applicable law provides otherwise for fraud, intentional misconduct, gross negligence, death or personal injury, or mandatory consumer rights.

This section should receive final review from Elephorium LLP’s legal counsel before publication.

22. Mandatory Consumer Rights

Nothing in these Terms is intended to waive rights that applicable consumer law does not permit you to waive.

If a provision of these Terms conflicts with mandatory law applicable to you, the mandatory law will control to the extent of that conflict.

23. Apple App Store and Google Play

If you obtain Friendly Elephant through Apple’s App Store or Google Play, applicable platform terms also apply.

For Apple users, Apple’s Standard End User License Agreement may apply unless another valid EULA is presented through the App Store.

Elephorium LLP—not Apple or Google—is responsible for operating Friendly Elephant, subject to any obligations the applicable platform separately owes you.

Nothing in these Terms represents that Apple or Google sponsors or endorses Friendly Elephant.

24. Changes to These Terms

We may update these Terms to reflect:

• New features
• Legal or regulatory changes
• Safety requirements
• Operational changes

For material changes, we will provide reasonable notice where required.

If a change requires your affirmative agreement under applicable law, we will request it.

We will not rely solely on a hidden update to this webpage where applicable law requires more notice.

The “Last Updated” date indicates the latest version.

25. Governing Law and Disputes

These Terms are generally governed by the laws of India, without regard to conflict-of-law principles.

Subject to mandatory consumer laws and jurisdictional rights that apply to you, disputes may be brought before the competent courts in Hyderabad, Telangana, India.

If the law where you live gives you the right to bring a consumer claim before a local court or provides other mandatory protections, nothing in these Terms removes those rights.

Before starting formal proceedings, we encourage you to contact us so we can attempt to resolve the issue.

26. Grievances, Safety Reports, and Contact

You can contact us at:

Elephorium LLP
Operating the Friendly Elephant service
9-5-1/VM/115, Ibrahimbagh, Hyderabad, Telangana, India
Hyderabad, Telangana, India

Contact: ira@friendlyelephant.com

EU Users

Where European digital-services laws apply, users may have additional rights concerning illegal-content notices and certain moderation decisions. We will provide the notice, complaint, or appeal processes required for the Services offered in those jurisdictions.

27. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain effective.

Our failure to enforce a provision on one occasion does not waive our right to enforce it later.

You may not assign your account or these Terms without our permission.

Elephorium LLP may transfer these Terms as part of a merger, restructuring, financing, sale of business, or similar corporate transaction, subject to applicable law.

These Terms, together with policies expressly incorporated into them and any transaction-specific terms shown to you before purchase, constitute the agreement between you and Elephorium LLP concerning the Services.